Service

We support you

Whether on site or from afar

Not every service requires an on-site presence of our customer service. A wide range of diagnoses and corrections can be performed through modern and internet-secured communication systems:

• Loading new applications
• Transfer and test function of new software updates
• Support for operators – for example with program optimizations
• Review of machine settings and the optimizations thereof

Have we aroused your interest? Reach out to us. We will explain to you the technical requirements and the numerous possibilities of remote maintenance.

Efficiency made by Anderson

Technical availability thanks to preventive maintenance

Machines must produce reliably and profitably – all the time.
Regular maintenance work, preventive maintenance and a fast supply of spare parts safeguard your productivity. This applies in particular for high precision machines, because even minor problems can lead to notable quality restrictions in the products. That’s why we attach great importance to a complete system for ensuring technical availability.

• Machine inspection with tests of all dynamic system
• All maintenance work carried out
• Replacement of wear parts
• Spare parts service including milling and drilling units

Maintenance contracts that are individually adapted to your needs minimize the risk of downtimes, malfunctions and performance drops.